Close Menu
Tech News VisionTech News Vision
  • Home
  • What’s On
  • Mobile
  • Computers
  • Gadgets
  • Apps
  • Gaming
  • How To
  • More
    • Web Stories
    • Global
    • Press Release

Subscribe to Updates

Get the latest tech news and updates directly to your inbox.

Trending Now

Vivo Y400 Pro 5G Will Soon Make Its Way to the Indian Market, Rear Design Teased

13 June 2025

Meta AI Discovery Feed Is Reportedly Filled With Users’ Seemingly Private Chats

13 June 2025

Dave Bautista Is Making a New Franchise Called Cat Assassin With the Writer of Stray — and There’s Even a Video Game in the Works Inspired by Assassin’s Creed

13 June 2025
Facebook X (Twitter) Instagram
  • Privacy
  • Terms
  • Advertise
  • Contact
Facebook X (Twitter) Instagram Pinterest VKontakte
Tech News VisionTech News Vision
  • Home
  • What’s On
  • Mobile
  • Computers
  • Gadgets
  • Apps
  • Gaming
  • How To
  • More
    • Web Stories
    • Global
    • Press Release
Tech News VisionTech News Vision
Home » Zoom Expands Phone Service to Six Telecom Circles, Zoom Contact Centre Launched in India
Apps

Zoom Expands Phone Service to Six Telecom Circles, Zoom Contact Centre Launched in India

News RoomBy News Room11 June 2025Updated:11 June 2025No Comments
Facebook Twitter Pinterest LinkedIn Tumblr Email

Zoom Communications expanded its Phone service in India to four more circles on Wednesday. With this expansion, Zoom Phone is now available in Mumbai, Delhi National Capital Region (NCR), Karnataka, and the Andhra Pradesh & Telangana telecom circles. It was previously available in two circles. Notably, the service is licenced by the Department of Telecommunications (DoT). Separately, the company also launched its Contact Centres in the country. Both services are aimed at enterprises, with the latter being an omnichannel solution that unifies customer and employee engagement.

Zoom Announces Enterprise-Focused Solutions in India

In a press release, Zoom made two new India-focused announcements. Zoom Phone, a replacement for legacy Phone Branch Exchange (PBC) systems, is now available in four more circles. The service was first rolled out in October 2024 in the Maharashtra and Tamilnadu telecom circles.

Now, it is being expanded to Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad) circles. The Delhi NCR telecom circle includes the Union Territory of Delhi, Ghaziabad, Faridabad, NOIDA, and Gurugram.

Zoom Phone supports inbound and outbound calling service via the Public Switched Telephone Network (PSTN) and consolidated communication needs for businesses with a single AI-first platform in Zoom Workplace.

The service can be integrated with Zoom Contact Centre to offer enterprises additional features such as call transfer, call forwarding, and call recording. The company says Zoom Phone service can also be used to connect regions where it is not available. This can be done via the company’s self-service portal which offers native phone numbers based on specific telecom circles where the service is available.

Coming to the Zoom Contact Centre, it is a contact-center-as-a-service solution (CCaaS) that supports multiple channels including voice, video, virtual agents, social media, emails, and messaging apps. It offers bring your own carrier (BYOC) capabilities which lets businesses retain their existing PSTN service provider, and route voice traffic through Zoom’s Contact Centre cloud.

Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

Related Posts

Meta AI Discovery Feed Is Reportedly Filled With Users’ Seemingly Private Chats

13 June 2025

Killed by Google: Support for Android Instant Apps to Reportedly Be Dropped Later This Year

13 June 2025

The Browser Company Unveils Dia, an AI-Powered Browser With In-Built Chatbot

13 June 2025

iOS 26 to Improve Child Account Setup Process, Will Allow Parents to Share Child’s Age Range With Apps

13 June 2025
Editors Picks

Here’s What Federal Troops Can (and Can’t) Do While Deployed in LA

13 June 2025

Elden Ring Nightreign Players All Seem Terrified of the Bell Bearing Hunter — Here’s Why

13 June 2025

Anbernic’s RG Slide might be too chunky and heavy for your pockets

13 June 2025

The Best 2-in-1 Laptops to Flip Between Work and Play

13 June 2025

Subscribe to Updates

Get the latest tech news and updates directly to your inbox.

Trending Now
Tech News Vision
Facebook X (Twitter) Instagram Pinterest Vimeo YouTube
  • Privacy Policy
  • Terms of use
  • Advertise
  • Contact
© 2025 Tech News Vision. All Rights Reserved.

Type above and press Enter to search. Press Esc to cancel.