An Amazon Web Services outage appears to have knocked out a number of key websites, social media networks, work platforms, and video games.
Amazon told users there are “significant error rates” for requests made to its data storage service DynamoDB in the “US-EAST-1 Region.” This region relates to services hosted in northern Virginia.
But the problem is also affecting its other services in that region as well. According to Downdetector, video games including Roblox and Fortnite are affected, Snapchat appears to be struggling, Slack is slow for many users, and even online banking is having issues.
A statement from Epic confirmed the issues on Fortnite: “An outage affecting several services on the internet is also impacting Fortnite log-ins,” Epic said. “We’re investigating this now, and will update you when we have more details.”
Amazon Web Services’ latest update reveals a potential root cause for the error rates has been identified. “Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1,” aws SAID. “We are working on multiple parallel paths to accelerate recovery. This issue also affects other AWS Services in the US-EAST-1 Region. Global services or features that rely on US-EAST-1 endpoints such as IAM updates and DynamoDB Global tables may also be experiencing issues. During this time, customers may be unable to create or update Support Cases. We recommend customers continue to retry any failed requests. We will continue to provide updates as we have more information to share, or by 2:45 AM.”
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Wesley is Director, News at IGN. Find him on Twitter at @wyp100. You can reach Wesley at [email protected] or confidentially at [email protected].