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Skyscanner has launched the Skyscanner app in ChatGPT to allow travellers to search and find flight deals and travel options through ChatGPT.
The travel technology firm said the move will allow consumers to plan a trip using natural language and AI.
Travellers can ask the app a question and it will visually display options from the user.
The Skyscanner app in ChatGPT is currently available in the UK and the US.
Skyscanner said around 160m people use its standalone app every month to find and compare travel options between different airlines.
Separately, Skyscanner said it is also using AI to enhance the traveller experience across other points of the traveller journey, to improve the experience when travellers are searching for their trip.
The company currently uses AI to power its car hire and hotel chatbots on its own platform which it says uses conversational experiences to delivering faster decisions for travellers.
AI is also powering Skyscanner’s Football Flight finder on its site which helps football fans planning their trip to the World Cup find flight options for multi-city travel.
“We’ve been at the forefront of cutting-edge flight search, ensuring that travellers have all the right tools to reduce friction and give them more confidence to find the right flight for them,” said Piero Sierra, chief AI officer at Skyscanner. “We’ll continue evolving travel search beyond form-fills toward dynamic, answer-led experiences.
“We’ll scale natural language search with explainability, and expand agentic scenarios only where trust and economics work.”
