Citi wealth has announced the launch of Citi Sky, an AI-powered “team member”, built using Google DeepMind and Google Cloud.
Sky will initially be available to the bank’s US Citigold Clients, who must maintain an average monthly balance of at least $200,000, with the intention of integrating it into further Citi Wealth platforms over time.
Citi said it is aimed at “reshaping” how clients interact with their financial advisors and act on market insights. It is currently able to provide financial support, such as prompting for bank certificate of deposit maturity events and providing market insights from Citi Wealth’s Chief Investment Office.
Sky will be accessible via video call, using DeepMind’s real-time avatar technology and Google Gemini’s live audio and video models to generate a character capable of engaging with clients in what Citi calls a natural and organic way. It will initially be able to communicate with users in English or Spanish.
“We believe Citi Sky will change the model of wealth management,” said Andy Sieg, head of wealth at Citi. “For decades, managing your financial life meant navigating apps, calls, and meetings. With Citi Sky, you simply ask – and act. This is the shift from interface to intelligence, from transactions to outcomes.”
Sieg added that the AI would not replace wealth managers, saying that the team intends to add to its talent pool in the years ahead.
The programme is part of a multi-year partnership between Google Cloud and Citi, which was initially announced in October of 2024.
Yesterday, Citi Wealth also launched a new unified managed account programme for its clients in partnership with Advyzon Enterprise Solutions and Advyzon Investment Management. The account will allow clients to combine multiple existing investment advisory solutions, including exchange traded funds, mutual funds, separately managed accounts and alternative investments into a single platform.
It will additionally integrate Citi Portfolio Solutions powered by BlackRock and views from the bank’s Chief Investment Office.
